Privacy policy

This privacy policy sets out how ARC Building Solutions uses and protects any information that you give www.arcbuildingsolutions.co.uk when you use this website. ARC Building Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ARC Building Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 21st May 2018.

What we collect

We may collect the following information:

• name and job title
• company name
• contact information including email address

What we do with the information we gather

We use the information you have provided us with to respond directly to you. We do not add this information to our databases and will not retain it once we have successfully responded to your individual requirements.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Other information we collect

Email tracking: If we send personal correspondence or emails with invoices attached, we do not track response rates. If you subscribe actively to our database and receive marketing emails from us, we put in tracking so that we can tell how much traffic those emails send to our site and we can track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@arcbuildingsolutions.co.uk
• We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We will never use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you under the General Data Protection Regulations (GDPR). If you would like a copy of the information held on you please write to ARC Building Solutions, Unit J Gildersome Spur, Leeds, LS27 7JZ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

More information

You can get more information about our privacy policy from our privacy policy document.