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“Historically, the eaves junction has been one of the most challenging areas to access and the insulation framework is often limited. A product like the Retrofit Eaves Insulator is a dream for us, allowing us to properly protect the space with a product we trust and in quick time. It really is a fantastic product.”

Rob Flavell, Home 2 Home Manager

“This feedback is also echoed by our surveying and site teams, who have been thoroughly impressed by the product and its performance. This will no doubt be a solution we look to deploy more widely as we work hard to tackle mould and damp in our homes.”

Rob Flavell, Home 2 Home Manager

North Devon Homes deploy Retrofit Eaves Insulator

The Project:

Taking lessons from the 2023 report by the Regulator of Social Housing, which calls for greater landlord action in dealing effectively with damp and mould in homes, North Devon Homes (NDH) launched an internal initiative to identify and trial effective new solutions. The project aimed to evaluate innovative retrofit products that could be easily integrated into existing housing stock to prevent condensation, enhance insulation, and improve living conditions for tenants. NDH partnered with suppliers and distributors to source potential solutions and conduct live trials within their housing portfolio.

The ARC Retrofit Eaves Insulator was selected as a promising solution due to its unique design and ability to address insulation gaps in hard-to-reach eaves junctions. NDH’s Home 2 Home team managed the trial and oversaw its implementation in several properties, working closely with site teams and ARC’s technical support.

The Requirements:

North Devon Homes needed a product that would:

  • Effectively prevent damp and mould growth

  • Be quick and simple to install within existing properties

  • Fit easily into challenging areas like the eaves junction, where traditional insulation is difficult to install

  • Provide long-term insulation performance and prevent condensation build-up

  • Be trusted by both surveying and site teams after practical, hands-on testing

Previous efforts to address damp using alternative methods had proven inconsistent or difficult to apply at scale. A key requirement was therefore ease of use and a clear improvement in site efficiency, without compromising on performance.

The Benefits:

Rob Flavell, Home 2 Home Manager at North Devon Homes is committed to finding a solution and having recently added the ARC Retrofit Eaves Insulator to its arsenal of products to tackle the problem, he is confident it is making a huge step in the right direction, he said:

“Social housing tenants deserve homes that are safe and it is our job to make sure our homes are of the highest living standard. Mould and damp are issues we face on a daily basis and a problem we have grappled with for a long time. Despite trying many different products and methods in the past, it remains a frustration for our site teams. The need for innovation was paramount.

“Engaging with our merchant and distribution partners to identify possible solutions, the Retrofit Eaves Insulator piqued our interest and the team at ARC were very helpful in organising samples for us to collect from local branches. Historically, the eaves junction has been one of the most challenging areas to access and the insulation framework is often limited. A product like the Retrofit Eaves Insulator is a dream for us, allowing us to properly protect the space with a product we trust and in quick time. It really is a fantastic product.

“This feedback is also echoed by our surveying and site teams, who have been thoroughly impressed by the product and its performance. This will no doubt be a solution we look to deploy more widely as we work hard to tackle mould and damp in our homes.”

Chris Sexton, Head of Technical Sales at ARC, added:

“When tackling damp and mould, having the right products at your disposal is essential. That was the motivation in developing the Retrofit Eaves Insulator. Offering a long-lasting solution to enhance insulation and prevent condensation and mould formation, we are proud to be supporting proactive landlords like North Devon Homes to improve British homes, making them safer for tenants and occupants.”

Products used in this project

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